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Appiah Information Technology Systems

Services

IT Support

Managed IT, server administration, and help desk support for organisations without a full in-house technical team.

Capabilities

What this includes

Managed IT

Ongoing responsibility for your systems — monitoring, patching, backups, and a single accountable point of contact when something breaks.

Server and VPS Administration

Setup, configuration, hardening, and performance tuning of cloud virtual private servers, including cPanel hosting environments, DNS, and SSL.

Microsoft 365 Administration

Exchange Online, SharePoint, and Teams administration, licence management, security configuration against phishing and unauthorised access, and backup and recovery.

Network Support

Diagnosis and resolution of network, hardware, and software problems, with documentation so the same issue does not recur unexplained.

Help Desk

Responsive support for staff, with training and written guidance so people can resolve routine problems themselves.

Outcomes

What you should expect

  • Systems that are patched and backed up on a routine rather than when someone remembers.
  • One accountable contact instead of several vendors pointing at each other.
  • Staff who know how to get help and what to try first.

Sectors

Where this work most often applies

Each sector page sets out the regulatory context and the specific problems we address there.

Questions

Frequently asked

Talk to us about it support

A first conversation costs nothing and usually clarifies more than a proposal would. If we are not the right fit, we will say so.