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Appiah Information Technology Systems

Industries

Government

Digital services, data protection compliance, and AI capability for ministries, agencies, and local authorities.

Context

The reality in government

Public sector bodies in Ghana operate under the Data Protection Act 2012 (Act 843) and the Public Procurement Act, with accessibility and record-keeping obligations that private firms do not carry. Procurement cycles are long, budgets are scrutinised, and systems must remain operable by staff who may rotate between postings. Public-facing digital services also have to work for citizens on basic devices and constrained data plans, which rules out much of what passes for modern web development.

Challenges

What we hear most often

Citizen-facing services that assume fast connections and modern devices, excluding much of the population they serve.

Personal data held across departments without a clear lawful basis or retention position under Act 843.

Accessibility obligations that surface late, usually after a system is already built.

Staff rotation that leaves systems undocumented and unsupported when the person who understood them moves on.

How we help

What AITS does for government

Accessible public service portals

Portals built to WCAG 2.2 AA from the start rather than retrofitted, and engineered to load quickly on low-end Android devices and intermittent connections.

Data protection readiness

Reviewing what personal data you hold, where it lives, and what Act 843 requires of you, then producing a remediation plan your team can actually execute.

AI capability for public servants

Practical AI training for government staff, covering acceptable use, data handling, and disclosure before tools are adopted informally and without oversight.

Working in government? Let us talk.

A first conversation costs nothing and usually clarifies more than a proposal would. If we are not the right fit, we will say so.